The National Archives Foundation is seeking a Manager of Membership & Individual Giving. The Manager of Membership & Individual Giving will manage and oversee all aspects of membership and small (<$5,000) individual giving, including acquisition, retention, messaging production, and tracking. They will lead efforts to steward and grow our national member base utilizing various engagement and solicitation mediums, such as email, direct-mail, in-person, and social media. They will also serve as the primary customer service contact for members and prospective members, and as a key representative of the organization to these constituencies and others. The preferred candidate will bring contemporary strategies for retention and acquisition and have a vision for how to strengthen and expand the membership program. Demonstrated prior success in similar endeavors is highly desirable.
This position will oversee the Development/Membership Operations Associate, report to the Development Director, collaborate with other Foundation staff, as well as with our National Archives & Records Administration professional staff partners, and help support our upcoming national campaign.
Manage and oversee all aspects of the membership program (<$5,000 individual giving), including Signers Circle, the Foundation’s top membership program
Design and execute creative membership, small-gift, recruitment, and recapture/retention campaigns to reach short-term and long-term financial and growth objectives for membership (and individual gifts), including the design and implementation of all cultivation, solicitation, and stewardship materials
Utilize research and prospecting skills to continually identify new member and individual donor prospects, and manage a prospect management system to ensure a consistent and strategic approach to top prospects and to steward members to increased giving
Manage the involvement of volunteer leaders, NARA partners, Board of Directors, and other staff in the membership program
Manage annual Board Dues process and facilitate board giving in collaboration with the Development Director and the Board Development Committee
Supervise the Development/Membership Operations Associate and occasional interns
Create reports on membership activities and track metrics to measure performance and efficacy of tactics and activities
Serve as a frontline representative of the organization to prospects and members, and as the primary customer relations contact for members
Support the maintenance and integrity of the Development database
Other Development or organizational needs as assigned
Bachelor’s degree and 3-5+ years of membership/fundraising experience required, especially managing successful membership programs; experience with major donor and/or planned giving programs a plus
Knowledge of fundraising strategies for membership programs, individuals, customer-relations methods, and direct mail and online strategies necessary, and a broad awareness of traditional and contemporary fundraising strategies and techniques preferred
Experience with prospect research, pipeline tracking, and fundraising databases and technology
Exceptional organizational and analytic skills
Superior oral and written communication skills, including facility interacting directly and personally with members, donors, and the public
Experience in developing and maintaining strong and positive relationships with donors and volunteer leaders, and in creating structures that support their active involvement in fundraising
Experience planning and managing donor events
Willingness to approach activities with a positive attitude and proactive working style; and comfort as both an independent worker and in small team environments
Comfortable with deadline-driven responsibilities and the capacity to handle multiple priorities at once
Ability to work occasional evenings, weekends, and holidays (particularly 4th of July)
Familiarity with non-profit accounting and ability to work within budgets
A strong interest in American history, civic engagement, and/or museums is a plus
How to Apply: Position open immediately. Resumes reviewed on a rolling basis. Salary commensurate with experience. Email resume, cover letter, salary preference, and three references to:
The National Archives Foundation is an independent nonprofit that increases public awareness of the National Archives, inspires a deeper appreciation of our country’s heritage, and encourages citizen engagement in our democracy.
As the National Archives’ nonprofit partner, the Foundation generates financial and creative support for National Archives exhibitions, public programs, and educational... initiatives, introducing America’s records to people around the U.S. and the world.
The Foundation’s support makes possible the National Archives Museum in Washington, DC, which includes:
- Rotunda for the Charters of Freedom
- David M. Rubenstein Gallery and its “Records of Rights” permanent exhibition
- “Public Vaults” permanent exhibition
- Lawrence F. O’Brien Gallery for special exhibitions, including “Amending America"
- William G. McGowan Theater and its ongoing programming, including documentary film presentations, author lectures, and panel discussions on historical topics and contemporary issues
- Boeing Learning Center, which trains history and civics teachers to use National Archives records in classrooms around the country
- Traveling exhibitions, including “Amending America: The Bill of Rights,” which began its national tour in fall 2016
- DocsTeach website and app, which helps teachers use National Archives records to create and share lesson plans and to engage their students in online assignments
The Foundation, working with our National Archives partners, also:
- Operates the National Archives Store, with proceeds supporting National Archives educational initiatives
- Hosts special events, including exhibition openings, at the National Archives Building in Washington
- Publishes exhibition catalogs and general interest books based on National Archives records
- Promotes the National Archives Museum through advertising and marketing campaigns and this website