Working under the direction of Mary’s Center Chief Development Officer, this position is responsible for leading the Individual Giving Program. This includes overseeing year-round solicitations and campaigns to diverse constituents to identify, qualify, and solicit donor constituencies; developing strategies and campaigns to secure contributions; ensuring the prospective donor pipeline continues to grow; and, overseeing stewardship programs for all individual donors, including Annual Fund Donors and Major Donors. This position maintains a donor portfolio for which they carry the primary donor relationship. This position supervises two Development Associates.
This position will report directly to the Chief Development Offer.
Duties and Responsibilities
Manage a portfolio of individual donors (approximately 100 donors), help qualify prospective major donors and introduce new donors to Mary’s Center.
Work with donors and Mary’s Center programs in designating gifts such as memorial/honorary gifts, and special project or program initiatives.
Lead the Individual Giving Team to:
Implement a solicitation plan for the fiscal year that includes fundraising strategies to launch various giving opportunities for individuals. Ensure the plan is implemented to cultivate, solicit and steward donors and prospects through targeted appeals/campaigns/phone-a-thons, individual face-to-face meetings/contacts, and electronic and written appeals including the End of Year Appeal and the Spring Appeal.
Plan and coordinate donor stewardship events and tours.
Develop a schedule and marketing plan for donor acquisitions.
Ensure Mary’s Center’s participation in workplace giving campaigns, to include, but not limited to: representing the organization at United Way and CFC presentation and tabling events, and promoting and marketing workplace giving throughout the fall.
Oversee the annual appeal campaigns. This includes approving creative concepts, appeal content, and overseeing mailing procedures.
Oversee the supporting communication strategies for internal and external audiences. Oversee the content for the organization website.
Serve as lead staff for assigning thank you calls to Board of Directors.
Assist the CDO to provide support to the Board for fundraising initiatives.
Track trends in annual giving donor activity, focusing on donor retention and building the donor base.
Establish and meet budgetary goals for the individual giving program including annual giving, major gifts, planned giving, board giving campaign, workplace giving, and monthly giving. Monitor revenue and expenses related to appeals and cultivation events.
Supervise two Development Associates who carry responsibility for gift processing, data management, donor stewardship events and tours, appeal campaigns, and the organization’s digital fundraising strategies and campaigns.
Support and participate in Development Department activities and events.
Assume other tasks and responsibilities as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please provide a cover letter and a statement of your salary expectations.
Education and/or Experience – Bachelor's Degree and a minimum of 7 years of fundraising experience. Prior supervisorial experience required. Proven verbal and written communications skills including experience in writing acknowledgment letters, direct mail appeals, and proposals. Outgoing personality and ability to initiate and enjoy direct communication with donors and potential donors; customer-service orientation. Highly motivated and energetic, ability to show initiative and work independently. Outstanding interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
Demonstrated knowledge of Microsoft Office and Raiser’s Edge. Experience with Luminate a plus. Experience in the areas of project planning and management, budgeting and planning. Ability to handle diverse, simultaneous tasks, meet deadlines, and attend to follow through. Evenings and weekends are required.
Reasoning Ability – Ability to apply common sense understanding to carry out moderately complex, multi-step instructions and make appropriate independent decisions as necessary.
Physical Demands – Regularly required sitting; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment – Mostly in a typical office setting with quiet to moderate noise level.